Tech Support Foundations

Privacy Risks

Using digital technology comes with risks to your privacy, while other supposed risks are harmless. Do you know the difference?

Introduction: A Tale of Two Users

You create a social media account. You post a picture of your three kids. The social media site automatically detects and labels the faces and location of your photo. Your post has a caption, “Our oldest Jane turned 16 today! Had a great time at the Travis County fair! #janeemilydoe”

In time to come, Jane’s son opens a bank account with three security questions: “What is your mom’s maiden name?” and “What is your uncle’s name?” and “What is the name of the city you grew up in?”


You buy some pants online. On the merchant’s site, you’re asked if agree to their cookies policy. Then you’re asked if you want to make an account and save a username and password. Then the merchant asks if you want it to save your credit card. Then your web browser asks the same thing.

Do you know where cookies are stored? Do you know what cookies are? Do you know where your username and password are stored? Your credit card info? Do you know who can access that data, and when? Where does the data physically reside? Do YOU know how to get access to it? What happens when you want to delete it?

You use tools without knowing how they work { #tool-blindness }

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You don’t realize what your usage is actually divulging { #accidental-breach }

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Your over-sharing compromises others { #betrayal }

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